Five QuickBooks Myths



frustratedIt’s no secret that small business owners, by and large, love to hate QuickBooks. While 80% of small businesses use Quickbooks over any other bookkeeping software, at any given moment many of those same business owners find themselves at their wit’s end when trying to close out a year’s worth of data. Frazzled, frustrated, and angry, they declare the problem to be QuickBooks itself.

As someone that has been involved in small business bookkeeping for some time, I can see why people say the things they do. What is the point of doing all the work to put your data into QuickBooks if it comes out wrong at the end of the year?

In an effort to set the records straight, I want to clear up some common QuickBooks myths:

  1. Any small business owner can get started on QuickBooks. This myth is perpetuated by the Intuit company, maker of QuickBooks. They lead potential customers to believe that using QuickBooks is as simple as online banking. While the day to day use of the software is intended to be user friendly, the set up requires both knowledge of accounting principles and knowledge of the software. An improperly set up QuickBooks file is tantamount to building a lop-sided foundation for a house. It doesn’t matter if the rest is done correctly, the result will always be wrong. Consult a professional to get properly set up and get trained briefly, and your frustrations will be greatly diminished.
  2. Most of my problems are because I haven’t upgraded. This is also propaganda straight from the horse’s mouth. The principles of accounting haven’t changed since QuickBooks was invented. It has always operated on debits and credits and always will. An upgrade will provide you with additional features and that is about it. An improperly set up file will still not work properly on the new version of the software. One issue to note, however, is that Intuit always eventually stops supporting older versions of the software, forcing you to upgrade if you want help from them. Since their help is so expense anyway, just call a local pro.
  3. If I sign up for the payroll service, most of my issues will go away. Again, an improperly set up company file in QuickBooks will lead to more heartache, frustration, and fees from the federal government. The payroll service is automated; if the base data is wrong, the resulting payroll calculations will be wrong. While any payroll service will make your payroll life easier, you still have to ensure your company file is correct and current.
  4. QuickBooks doesn’t work right for my type of business. Quickbooks is based on Generally Accepted Accounting Principles (GAAP). These principles are true across the board- construction, service, retail, non profit, partnership, etc. It will keep track of your money provided you enter the data correctly. Certain types of companies are more difficult and time consuming to get set up, but any company can make use of QuickBooks. As stated above, it is imperative that a professional set up the company file and train the user.
  5. QuickBooks is my only option. Intuit definitely has the lion’s share of the market in small business accounting, but that doesn’t mean its the only option! FreshBooks and LessAccounting are two web applications that keep things even simpler than QuickBooks. FreshBooks is the simplest, but of course it doesn’t do many of the things that a broader program can do. On the more difficult side, Peachtree is a desktop application that is much more complex than QuickBooks, but can be customized to a much greater degree. It is not for the faint of heart. Additionally, MYOB and Microsoft Office Accounting are desktop based solutions that operate much like QuickBooks. Use the option that best suits you. To discover what features your business will need and what you are capable of doing on your own, consult with a professional.

By clearing up these myths, I hope to encourage people to get the help that is needed early on. Most business owners are capable of entering the day-to-day transactions into accounting software. However, a little direction and set up help will prevent all your good intentions and hard work from going to waste.

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  1. 6 Responses to “Five QuickBooks Myths”

  2. Hey Mike, great article, thanks for mentioning LessAccounting.com.

    By allan branch on Jan 12, 2009

  3. Mike, way to bust the myths on QuickBooks. Our time tracking and invoicing application, GetHarvest.com, supports exporting information out into QuickBooks. However, Harvest is also great as a standalone application for businesses who want to keep it simple.

    By Danny on Jan 13, 2009

  4. Great Article Mike! As an Advanced Certified QuickBooks ProAdvisor, people come to me, e-mail, or twitter me asking if QuickBooks will do this or that or if they put all their info into QuickBooks will it make end of year taxes less taxing…the short answer is YES, it sure will. The caveat to this, well, you addressed it here, it only works well when it’s been set up well and the end user is trained.

    So QuickBooks is a GREAT product but not as “intuit”ive as Intuit lets on Intuit=Fail QuickBooks ProAdvisors=WIN

    On the other hand, I had a short discussion with LessAccounting and absolutely believe that it looks like a great product for someone who doesn’t need some of the advanced features that QuickBooks has…comparable to QuickBooks Simple Start I’m thinking…as I’ve never used LessAccounting but it defiantly looks promising.

    Great article.

    By Brandon Morris on Jan 13, 2009

  5. No matter how small or large the accounting software challenge, there are several basic principles that drive its success or failure. One is the quality of the data. Good data is the basis of positive outcomes. Second is how the data is captured by the accounting software. The best information in the world won’t suffice if it’s not accurately and adequately captured. Third is the quality of accounting software training accompanying deployment. The people who use the system must know what they’re doing. And, while there are myriad self-directed training protocols out there to help get people up to speed, “seat-of-the pants” isn’t one of them. Make sure you know what you’re doing and how your accounting program operates before going down any accounting software road. Paul Farrell, CEO, Wizard Productivity Systems LP; pfarrell@wizardus.com

    By Paul Farrell on Jan 14, 2009

  6. Thanks for the comments. When used correctly, QB can help business owners make informed decisions. When used incorrectly, it makes business owners want to tear their hair out.

    By Mike on Jan 14, 2009

  7. When purchasing accounting software, small business owners should be aware of these set up challenges and plan ahead by seeking a provider who offers ongoing support. We provide user training and support for our accounting software customers to help them get the most productive use possible out of their software.

    By Miles Technologies on Jan 21, 2009

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